Description 
The issue behind most project failures is rarely included in project methodologies, project management software or training courses. It’s not executive support, user involvement, clear objectives, or even having the right team.
It’s the individual.
To know each project team member’s skill set, background, project role, responsibilities and deadlines isn’t enough to ensure a successful project. It’s only when we can understand what really makes each individual tick (and what ticks them off) that a Project Manager is truly effective.
More than theory, Results by Design is the product of the two authors’ real-world experience working with diverse teams of all different sizes and compositions on a wide variety of projects. Rather than telling, they provide workable tools and methodologies that are applicable for seasoned project managers and those new to the role.
Results by Design is unique as a Project Management handbook because it introduces the reader to psychological type theory (temperament) in the context of project management, effective communication and collaboration in the workplace. Temperament theory is the idea that every person is “hard-wired” or inborn with distinct preferences that determine how we gather and process data, make decisions and relate to the world around us. It impacts our motivations, amplifies our natural strengths and creates areas for development.
Together with a workable methodology and project plan, when Project Managers understand their own temperament as well as the others on the team, those tools will generate tremendous collaboration and productivity. However, simply having the tools available isn’t enough; the success of any project is constrained by the willingness and ability of team members to fully apply them.
Testimonials
“Results by Design is a must-read for project
managers—and their business customers as well. It provides
a powerful ‘how-to’ approach to real-world project
management, as well as useful techniques to proactively
identify and resolve issues before they have the chance
to impact results. Using these best practices has helped
us repeatedly achieve our key objectives of being on time,
on target, and on budget.”
—Tim Stanley
CIO, Harrah’s Entertainment
“A must-read for project managers who require approaches
to understand, influence, and achieve success with diverse
project teams.”
—Mike Effner
PMP, Director, IT Development, Harrah’s Entertainment
“Results by Design defines the meaning of the phrase
‘The whole is greater than the sum of the parts.’
Emphasizing and translating how to truly maximize the project
team, this should be required reading for anyone who manages
a project.”
—David Fiano
Merchandising Director–Playstation, SCEA - Sony Playstation
“Mary Dossett and Julia Mallory have taken an oft-times
fuzzy and vague subject and done a wonderful job of translating
it into a logical, “how-to” approach. The workbook
format of the book is a definite plus. Anyone who reads
this book is destined to improve as a project manager!”
—Gary R. Heerkens
PMP, CBM, PE, President, Management Solutions Group, Inc.,
and author of Project Management (The Briefcase Book)
“Mallory and Dossett have done a masterful job
creating an eminently practical and immediately useful road
map for any project manager trying to lead a diverse group
of personality types and experience to a successful project
conclusion.”
—S. Kelly Herrick
Director, Learning Services, salesforce.com Global Services
"I have employed personality concepts for more
than a decade when managing projects and this is the first
I have found that effectively integrates temperament into
the overall project management process. Even experienced
project managers often overlook an important part of managing
a project team—the “team” itself; the people.
Results by Design is the answer."
- Robin Wiley
Senior Software Architect
“During my nearly forty years in the corporate
world, nearly all project management literature focused
on methodologies and tools. Mary and Julia have provided
an enriched view of project management that incorporates
normally neglected temperament and personality theory. Results
by Design is wonderful!”
—Mike Jacobs
retired IBM Project Executive"Results by Design will
take you to the next step in your evolution as a project
manager.
"Mary and Julia take the guesswork out of building
an ‘A’ team—teaching you how to synchronize
individual strengths and desires with the goals of your
project. Very powerful and practical—no psychology
degree required. Highly recommended.”
—Mike Glover
IBM certified PM, President, Striking Synergy LLC, former
IBM Project Executive
“Mary and Julia have succeeded in bridging the
gap between human behavior and project management skills.
Results by Design is the ultimate tool for integrating human
temperament into successful project management.”
—Bob Kahler
Emergency Preparedness Specialist, U.S. Nuclear Regulatory
Commission
“Dossett and Mallory solve the mystery behind why
some projects fail while others succeed—the human element
and the interdependence of temperament, which formulates
the recipe for solid leadership.”
—Frances R. Helms
Vice President, Deployment Services, Goldpocket Interactive
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