Description 
In order to
achieve success in sales, it is imperative that you understand
both your clients and yourself. Groundbreaking Sales®
Skills begins by teaching the reader to observe behavior
patterns of interaction that are highly contextual. It then
provides an ability to identify Interactional Styles, giving
you a map for greater flexibility in your sales interactions.
And best of all, it creates “portable” sales skills
that you can use in any situation. The result? More sales
(both short term and long term) and a stronger bottom line!
Testimonials
“This booklet is an excellent tool to support
the increasing success of even the consummate sales professional.
It provides practical and easy-to-adapt suggestions about
identifying a client’s style—the key to long-term
success for all parties concerned.”
—Bob Gregg
Territorial Financial Development Director, Salvation Army
“I’ve had twenty-five years’ sales experience
refining my knowledge of people. However, reading this simple
yet comprehensive methodology helped me to immediately improve
my sales effectiveness. I was able to identify, from three
client meetings on a previous day, the strengths and challenges
of my style, potential blind spots, and specific techniques
that would increase the chances of success with these three
clients.”
—Susan Nash
Author, Deliver Outstanding Customer Service:
Gain and Retain Customers and Stay Ahead of the Competition
“A must-read for anyone who is in sales. Understanding
your Interaction Style, as well as how to interact with
your customers, will give you a significant advantage over
your competition. Awesome information.”
—Steven Brobst
Vice President, HealthSouth
“We all have a state of mind of believing everyone’s
characteristics and communication styles are like ours.
Understanding Interaction Styles is key, but putting them
into daily practice (skills this book provides) is the crucial
element that will catapult any salesperson into achieving
greater interpersonal skills and phenomenal sales success.
WOW!”
—Ginger Farquhar
Vice President of Development and Sales, PINNACLE III
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